We're here to help.
Get answers fast — chat with our team, search the help center, or browse the questions Canadians ask most. Real support from real people, for a wallet only you control.
Reach us the way you prefer.
Whichever you pick, you'll reach the Unseizable team — never a call-centre script.
One honest heads-up before you reach out
Unseizable is non-custodial: your keys and recovery phrase live on your device, not our servers. We can help you use the app, understand a transaction, or work through an issue — but we can't access your wallet, move your funds, or recover your recovery phrase for you. No one from Unseizable will ever ask you for it — anyone who does is a scammer.
The answers people reach for most.
A quick start. For the full list — self-custody, Bitcoin & Lightning, funding in CAD, and fees — head to the FAQ.
It's the design goal behind the wallet: it's non-custodial, so you hold the keys and we don't. Because we never take custody of your funds, there's nothing for us to freeze or hand over on your behalf. As with any self-custody wallet, keeping your recovery phrase safe is your responsibility.
Restore your wallet on a new device using your recovery phrase. Because the wallet is non-custodial, that phrase is the only way back in — there is no password reset and no support line that can recover funds for you.
Fund with Interac e-Transfer in Canadian dollars at no fee from us, or receive Bitcoin directly to your address from another wallet or exchange.
Unseizable is Bitcoin-first: hold Bitcoin on-chain and send or receive instantly over the Lightning Network. We focus on doing Bitcoin well rather than supporting everything.
There's no fee from us to fund your wallet with Interac e-Transfer. You can see our full fee breakdown on the pricing page. Bitcoin network fees are set by the network, not by us.
Unseizable is available for iOS and Android. Download it from the App Store or Play Store, then create a non-custodial Bitcoin wallet on your own device.
We'd rather help than leave you guessing.
Start a chat and we'll pick it up from there — or email us any time. You hold the keys; we're here for everything around them.
Free to download · iOS and Android · App Store and Play Store